Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you (the customer, whether personally or on behalf of an entity) and Amirah Jewellers (operating Amirah Fine Jewellery at https://amirahjewellers.com).

By accessing this website, placing orders via our shopping catalog, or ordering through our WhatsApp Concierge Checkout, you confirm that you are at least 18 years of age, legally competent under the Indian Contract Act, 1872, and agree to abide by these Terms, our Privacy Policy, and all applicable Indian laws.

2. BIS Hallmarked 925 Pure Silver Guarantee

Every silver item showcased on Amirah is guaranteed to be authentic 925 Pure Sterling Silver (containing at least 92.5% pure silver alloyed with skin-safe metals). All products adhere to the precious metal hallmarking standards laid down by the Bureau of Indian Standards (BIS).

• Each finished piece features an authentic 925 purity laser engraving / hallmark stamp.
• All purchases are accompanied by an official Certificate of Authenticity issued by Amirah Jewellers.
• All silver jewellery is 100% nickel-free, lead-free, and protected by a high-lustre, anti-tarnish rhodium barrier coating.

3. WhatsApp Integrated Ordering & Concierge Service

Amirah provides an interactive concierge purchasing model:

• Clicking "Buy Now" on any product detail page or submitting an inquiry form launches an express conversation with our verified WhatsApp customer concierge (+91-8606700250).
• An order is deemed officially accepted and confirmed only after our team verifies inventory availability, confirms delivery pin-code feasibility, and generates an official order invoice.
• You are responsible for verifying delivery coordinates, recipient name, contact number, and ring/bangle sizes during the concierge chat prior to dispatch.

4. Pricing, Currency & Taxes

All prices are quoted in Indian Rupees (INR - ₹) and are inclusive of Goods and Services Tax (GST) as applicable under Indian statutory tax regulations. While we make every endeavor to maintain absolute pricing accuracy, precious metal rates fluctuate according to market dynamics. In the rare event of an obvious technical typographical error in price, Amirah Jewellers reserves the right to correct the quotation before dispatching the order.

5. Pan-India Shipping & Insured Transit

• We provide free, 100% transit-insured delivery across serviceable pin codes in India.
• Standard transit timelines average 3 to 7 business days from dispatch, subject to courier logistics, festive volumes, and regional regulations.
• Delivery Inspection: For security reasons, high-value silver consignments are dispatched in tamper-evident sealed outer packaging. Customers must inspect the seal upon arrival and decline packages that show signs of damage or tampering.

6. 30-Day Exchange & Return Policy

We stand by our artistry with a hassle-free 30-Day Return and Exchange Window from the date of confirmed delivery:

• Returned pieces must be in unused, unwashed, brand-new condition with security tags intact, accompanied by original invoice, certificate, and presentation box.
• Exclusions: Customized initial pieces, engraved rings, or bespoke orders crafted specifically to your dimensions are non-returnable unless received damaged or with manufacturing defects.
• Refunds for approved returns are processed through the original payment mode or bank transfer within 5 to 7 business days following laboratory quality-check clearance.

7. 6-Month Warranty Coverage

All Amirah creations are covered by a complimentary 6-Month Warranty from the date of invoice. This covers manufacturing defects, stone setting stability, and anti-tarnish rhodium plating restoration under normal everyday use. It does not cover accidental chain breakage, damage caused by corrosive chemicals/chlorine, or alterations done by outside jewellers.

8. Intellectual Property Rights

All visual assets, logo marks, brand names, product photographs, styling reel videos, and text across amirahjewellers.com are the exclusive intellectual property of Amirah Jewellers and protected under the Copyright Act, 1957 and Trade Marks Act, 1999. Unauthorized copying or redistribution is strictly prohibited.

9. Governing Law & Jurisdiction

These Terms and all purchase transactions are governed by and construed in accordance with the substantive laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in India.

10. Customer Support

For any inquiries regarding your order, authentications, or policies, reach our team at: